Privacy Policy

We collect:

• Account information — your name, email, and password (stored only as a secure hash).
• Business profile — your business name, trades, location, labor and emergency rates, markup, and logo.
• Estimate data — the customer names, locations, job descriptions, and any customer email addresses you enter to create estimates.
• Payment information — handled by our payment processor (Stripe). We do not store your full card number.
• Usage data — basic technical and log data needed to operate and secure the Service.

We use your information to provide and improve the Service: authenticate you, generate estimates using the rates and details you provide, produce PDFs, deliver estimate emails you choose to send, process subscriptions, provide support, and keep the Service secure.

To generate an estimate, the job details and rates you submit are sent to our AI provider (Anthropic and/or OpenAI) to produce the estimate text and line items. We do not sell your data, and we instruct our providers to process it only to return your result.

We share information with trusted providers who help us run the Service, including:

• Vercel — application hosting.
• Neon — database hosting.
• Anthropic / OpenAI — AI estimate generation.
• Stripe — subscription billing and payments.
• Postmark — sending estimate and account emails.

These providers process data on our behalf under their own terms and security practices.

We use strictly necessary cookies to keep you signed in and to secure your session. We do not use them for third-party advertising.

We retain your account and estimate data while your account is active and as needed to provide the Service or meet legal obligations. You may request deletion of your account and associated data by contacting us.

We use reasonable technical and organizational measures to protect your information, including encrypted connections and hashed passwords. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on where you live, you may have rights to access, correct, export, or delete your personal information. To exercise these rights, contact us at the address below.

The Service is intended for businesses and is not directed to anyone under 18.

We may update this Policy from time to time. Changes are indicated by the “Last updated” date above.

Questions or requests? Email support@mepaipro.com.